FAQ

Frequently Asked Questions

Yes. We start with an accurate assessment and build customized integrations with your systems (ERP/CRM/reservations).

By range: 4–12 weeks for most connectivity and CRM solutions with a fast beta launch.

Strict data protection policies and non-participation with third parties, in compliance with the relevant standards.

Yes, technical and operational training, use and micro video clips.

24/7 support plans, performance reports and monthly improvement reviews.

Agreed KPIS such as FCR/CSAT/Waiting Time/Cost per Ticket/Transfer.

Yes, we serve service, consulting and technical sectors as well as health care

A: We provide demo and test cases/POC when needed.