Relationship management

Overview

We design CRM that captures every interaction and automates follow‑ups to drive loyalty and growth.

Core Features

Unified customer record & interaction history.

Automated tasks, reminders, and campaigns.

Segmentation and predictive analytics.

BI dashboards; finance/HR integration.

Native integration with contact center and web/app.

Plates are direct indicators to measure the load and customer satisfaction.

Full integration with CRM and patient/patient records.

Outcomes

Timeline (3–6 weeks)

1. Process mapping

2. Config & reports

3. Migration & integrations

4. Enablement & go‑live

Deliverables

Customized CRM

Report & dashboard catalog

User guides & micro‑videos

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